High Peak Pole Tent Rentals
Frequently Asked Questions
Does Charlotte Party Rentals Deliver, Setup & Take down Rental Items? How much fees do you charge for that?
Charlotte Party Rentals pricing includes FREE DELIVERY, SETUP AND TAKE DOWN of the following rental conditions:
(1) BASIC TENT PACKAGE – includes FREE Delivery-Setup-Takedown of CPR Tent, Tables (linens/cover not included), Chairs and Lighting (Perimeter Style).
(2) ALA CARTE TENT RENTALS – includes FREE Delivery-Setup-Takedown of CPR Tent. Other items needing setup, has to be priced accordingly.
This applies to Quotes or Orders that meet Our Minimum Order Amount and is within 20 miles radius from Our Warehouse (724 Montana Dr, Ste J Charlotte NC 28216 - 5 minutes away from Uptown Charlotte). We will just have to make some price adjustments if the Quote or Order falls below this by adding Delivery Fee (for locations that is 21 miles and up) or a Delivery Fee.
What areas do you service & deliver to?
Our general service area is within 20 miles radius from our Warehouse which is located at 724 Montana Dr, Ste J Charlotte NC 28216 (5 minutes away from Uptown Charlotte). Depending on the event size, we will travel beyond these areas. Please contact our expert Events Consultants at 704-377-5867 or at [email protected] for an accurate quote for delivery and pickup services and to see if we will be able to deliver. For a full list of all cities we deliver to, please view our Delivery List below or visit our Delivery Map.
NORTH CAROLINA: Albemarle, Belmont, Charlotte, Concord, Cornelius, Davidson, Gastonia, Harrisburg, Hemby, Hemby Bridge, Hickory, Huntersville, Indian Trail, Kannapolis, Lake Norman, Lake Wylie, Lincolnton, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Salisbury, Shelby, Spencer, Stallings, Statesville, Wadesboro, Waxhaw, Weddington, Wesley Chapel.
SOUTH CAROLINA: Blacksburg, Chester, Clover, Fort Mill, Gaffney, Lake Wylie, Lancaster, Lando, Hageland, Springdale, Rock Hill, Tega Cay.
How much assistance will I get from your Event Consultants?
Due to every event being unique our Event Consultants will do their best to tailor an order to meet the vision of your event. Please keep in mind that the more details you can give them, the easier it is for them to help bring that into a reality. If you are unsure about a detail or have any questions, just ask. Some clients have all the details planned, while others are looking for input. We are here to assist you any way we can.
How far in advance should I reserve?
We recommend that you reserve AS SOON AS POSSIBLE! Our rental equipment books up very quickly! However, if you are in a bind and need a rental on short notice, just give us a call and we'll do our best to accommodate you. We do not confirm your reservation until a deposit (50%) has been paid. We recommend you reserve about 2-4 weeks in advance. Please take note that Weekend Dates or Events fill up fast so it would be a good idea to reserve weeks ahead of time to ensure availability.
All our rental items are available on a first-come, first-serve basis. Some events may book as much as a year in advance. Popular dates may be fully booked months in advance. Contact our Event Consultants as early as possible to ensure the best availability for your event.
How do I make a reservation?
There are several ways that you can secure in your Rental Inquiries to convert them into Rental Orders.
(1) You can call us at 704-377-5867 and speak with one of our Event Consultants
(2) You can Contact Us via our website or you can email one of our Event Consultants at [email protected]
(3) You may also book online 24 hours a day at our Online Store
(4) When you already have the copy of Our Online Event Quote on your Email that is sent by one of our Event Consultants, you should be able to click the link to BOOK, SIGN AND PAY and you should be all good to go.